A: We ship worldwide! Standard processing takes 1–3 business days. Estimated transit times are as follows:

• Standard Shipping: 7–15 business days

Q: How can I track my order?

• A: Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real time.

Q: Are customs duties or import taxes included in the prices?

• A: Import duties, taxes, and charges are included in the item price or shipping cost.

Q: Are the floral wrappings and papers waterproof?

• A: Many of our wrapping papers (such as our waterproof mesh, jelly film, and cellophane) are 100% waterproof. Please check the individual product description page for specific material details.

Q: How are fragile items or artificial flowers packed to avoid damage?

• A: We take extra care in packaging all products using reinforced cartons, bubble wrap, or custom padding to ensure your floral supplies arrive safely and intact.

Q: Can I customize my order (e.g., custom sizes, colors, or logo printing)?

• A: Yes! We offer customization services for select floral packaging, ribbons, and display items. Please contact our support team at [Your Email Address] with your specific requirements and order quantities for a quick quote.

Q: Can I change or cancel my order after placing it?

• A: We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please reach out to us within 12 hours of placing your order. Once the order has been processed or shipped, modifications cannot be made